Refund Policy for AgiloBee

Last Updated: October 9, 2026

At AgiloBee, operated by SIA Ze palmas, we are committed to your satisfaction with our Service. We want to ensure that you have a positive experience, and this policy outlines our terms for refunds.

Cancellation and Access

You can cancel your subscription at any time. You keep access until the end of the period you have paid for. The rest of that period is not refunded.

14-Day Money-Back Guarantee

As a goodwill gesture, we offer a 14-day money-back guarantee for your first purchase of any AgiloBee subscription plan. If you are not satisfied with our Service, we will refund your first payment in full, provided that you ask within 14 calendar days of your initial purchase. This is a voluntary promise by us. It is not a statutory right of withdrawal and does not create one.

This guarantee applies only to your first-time subscription and does not apply to subsequent renewals or upgrades.

How to Request a Refund

To request a refund, please contact our support team by sending an email to yes@agilobee.com.

In your email, please include the following information:

  • The email address associated with your AgiloBee account.
  • The date of your purchase.
  • A brief reason for your refund request (optional, but appreciated as it helps us improve).

We will review your request and process it within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Conditions and Exceptions

A refund will be granted if the request is made within the 14-day period and does not fall under the exceptions below.

Refunds will not be provided in the following cases:

  • Subscription Renewals: The 14-day money-back guarantee does not apply to automatic or manual subscription renewals.
  • Violation of Terms: If you have violated our Terms of Service, you are not eligible for a refund.
  • Promotional Offers: Purchases made using special promotional codes, discounts, or during a sale may be non-refundable, as will be clearly stated at the time of the promotion.
  • After 14 Days: No refunds will be issued for requests made after the 14-day guarantee period has expired.

Contact Us

If you have any questions about our Refund Policy, please do not hesitate to contact us.

  • By email: yes@agilobee.com
  • Company: SIA Ze palmas
  • Reg. No.: 40203276806
  • Address: Jēkabpils nov., Jēkabpils, Nameja iela 24 - 32, LV-5201